DIGITAL LOGISTICS
SOFTWARE ENGINEERING SERVICES

MANUFACTURERS & SHIPPERS

One of the largest European EV bus manufacturers enhances customer experience through a digital webshop customer portal for aftersales service

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• THE CHALLENGE

  Empower end-customers via user-centric portal to achieve higher customer satisfaction and reduce the mundane task of aftersales service support

• THE SOLUTION

  Centralized digital Customer Portal for spare parts ordering; that provides total control and transparency over the aftersales business

• THE IMPACT

  An increased CSI, hassle-free management of spare part orders, and efficient back-office; ultimately boosted productivity all together & improved customer experience

3PL/4PL

A global 3PL Service provider gains end-to-end container visibility through internet of things sensors and hardware integration

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• THE CHALLENGE

  Provide robust insight on container fleet managed by a 3PL provider

• THE SOLUTION

  Integrate containers with IOT enabled devices for constant visibility

• THE IMPACT

  Improved customer experience as the data gave them in-depth insight, and gave the client complete control over all containers under their management

E-COMMERCE & REVERSE LOGISTICS

How Scheduling & Routing Application fuelling OTIF score of a well-known E-Commerce & Reverse Logistics

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• THE CHALLENGE

  Leverage FMCG supply chain data to remove inefficiencies in the delivery process

• THE SOLUTION

  Application with a central system providing all-encompassing visibility on orders, and automating scheduling, planning, KPIs, operations, and invoicing

• THE IMPACT

  Improved service offering through accurate insights on all metrics in the delivery process, and cost reduction due to improved workflows

GLOBAL FREIGHT FORWARDERS

A global freight forwarding company achieves in-depth visibility of their perishable containers with the help of IoT Innovation

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• THE CHALLENGE

  Gather and share relevant data with their customers about their shipments

• THE SOLUTION

  API and IoT enabled device integration for extensive visibility

• THE IMPACT

  Increase customer satisfaction and better management of all shipments for the client

POST & PARCEL

How European leading Post & Parcel giant boosted operational efficiencies with smart routing & scheduling system

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• THE CHALLENGE

  Utilize supply chain data to help the client stay ahead of the competition

• THE SOLUTION

  Centralized solution optimizing delivery schedules and routes by analyzing the data gathered

• THE IMPACT

  Greater cost savings, improved customer experience, and recognition of new service offerings due to the comprehensive visibility

FOOD, FEED & BEVERAGES

European Food & Beverages manufacturer empowered their businesses with a Central Marketplace Platform for LSPs

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• THE CHALLENGE

  Provide a one stop solution to connect manufacturers and carriers

• THE SOLUTION

  Central platform that acts as a marketplace for manufacturers and carriers to bid and win products/contracts

• THE IMPACT

  Improved supply chain management and reduced inefficiencies in the process of all stakeholders involved

AUTOMOTIVE PARTS LOGISTICS

European major in independent aftermarket sector improved their bottom-line with Parts WMS

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• THE CHALLENGE

  Create a central system to track individual automotive parts and reduce inefficiencies

• THE SOLUTION

  A WMS providing central visibility and multi-terminal access across all the client’s warehouses

• THE IMPACT

  Reduced inefficiencies, boosted productivity, and expansive visibility; all bringing down costs and improving customer experience

LSPs

A 250 Million USD turnover company stabilised their Reverse Logistics process and achieved holistic business growth

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• THE CHALLENGE

  Decentralised and manual shipping transactions led to unsatisfied customers

• THE SOLUTION

  Digital transformed existing operations; provided better process visibility to empower the business processes

• THE IMPACT

  Elevated customer interaction by providing total control and transparency of their inventory and routes

3PL/4PL

Leading 3PL/4PL transformed the Business Processes by automated routine process and minimizing the overhead of maintenance

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• THE CHALLENGE

  Lack of centralised visibility and connected operations to achieve the optimum speed of fulfilment

• THE SOLUTION

  Comprehensive automation platform for employees to optimise their customer’s shipment life-cycle operation

• THE IMPACT

  Improved operational efficiency by digital transformation

NVOCC

Renowned NVOCC Orchestrates Future Proof E2E Logistics Platform to transform the Customer service value chain

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• THE CHALLENGE

  Lack of a centralised digital system to manage shipment transactions across the globe

• THE SOLUTION

  Extensive automated platform for the end-users to manage their shipment life-cycle processes

• THE IMPACT

  Exquisite customer experience having total control and transparency over their business trade

3PL/4PL

One of the top Dutch 4PL provider leverages the benefits of Control Tower to orchestrate supply chain network across trading partners

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• THE CHALLENGE

  Supply chain network orchestration with the all-trading partners and extend end-to-end business processes

• THE SOLUTION

  Augmented Supply Chain Control Tower web portal for greater connectivity, collaboration, visibility, transparency, and supply chain control

• THE IMPACT

  Reduced inefficiencies, improved ROI, boosted productivity, and expansive visibility; all bringing down costs and improving customer experience